In the past, it would often take an hour for a travel agent and airline representative to reserve a seat on an airplane due to paperwork and manual labor. Thankfully, those days are long gone. Airline ...

Bookings systems at American Airlines were down for a considerable portion of Monday. First reports of a systems outage began emerging late in the morning (east coast time), and systems appeared to ...

Delta Airlines is making big changes to its flight booking process this fall. The popular airline will roll out a revamped booking system starting October 1, which will offer more personalized options ...

When thousands of flights were grounded and canceled on Sept. 11, Paul Quade knew that a demand spike for ticketing information on his mainframe was coming. The senior director of internal business ...

South American carrier Latam Airlines soon will levy varying surcharges based upon which GDS travel advisors use to book. Latam currently assesses a surcharge of $13 per segment for GDS bookings made ...

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Photo Credit: American Airlines is pushing the new fares so customers can avoid "subpar booking and travel management experiences with limited access to fares and packages." Unsplash / Miguel Angel ...

How creative would you get to shave $500 off a flight? For those kinds of savings, some flyers engage in the practice known as skiplagging.Also called hidden-city ticketing or throwaway ticketing, ...