Microsoft now supports SMS messaging in Teams Chat, meeting a highly-requested user need. Teams users had been disappointed by the lack of SMS support, yet now have a reason to stay. SMS support is ...

Microsoft is investigating a new Microsoft 365 outage that is affecting Teams customers and causing call failures. Since the incident started more than one hour ago, outage monitoring service ...

SAN FRANCISCO--(BUSINESS WIRE)--There’s a shift in the way Microsoft Teams users communicate, and Clerk Chat, a leading conversational messaging platform, is at the forefront of this technological ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and AI-driven insights. Anywhere365, a provider of cloud-based contact center ...

Microsoft shut down Skype on May 5, 2025, after 14 years of service, transitioning users to Microsoft Teams. Users can transfer their Skype data to Teams until January 2026, though recent data ...