TSIA Support Services Benchmarking Study Compared Altitude Software's Technical Support Performance with Enterprise Software Industry Vendors. The Altitude Technical Support Operations for the Middle ...

Technical support professionals and executives share their tips on how to provide topnotch support that helps both customers and the bottom line. No product or service – or end user – is perfect. This ...

A fast-growing customer support software startup is rebranding as it positions itself to take on a larger share of business technology. A fast-growing customer support software startup is rebranding ...

The Budget-Conscious Way to Recruitment Software Swiftpro Ltd. launches a new 3 Tier Technical Support, Software Maintenance and Upgrades package. Swiftpro believes itís the easiest, most cost ...

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

ROCK ISLAND ARSENAL, Illinois (May 21, 2025) – Irene Kremer-Palmer, contracting officer, and Maria Baskovic, contract specialist, from Army Contracting Command-Rock Island’s Information Technology ...